Priactising in COVID-19 Level 2 Alert


Prime Minister Jacinda Ardern announced on 11th May 2020 that New Zealand will be moving to Level 2 at 11.59pm 13th May.

The main messages from the Ministry of Health about the transition from Level 3 to Level 2 are:

stay home

  • Keep your distance;
  • If you are sick, stay home;
  • If you have signs of a cold or flu, call your GP and arrange to get tested for Covid-19;
  • Keep social gatherings small;
  • Keep track of the people you are in contact with and where you are visiting.

And we will be back to work too!

Start the treatmentCall (09) 929-3631

When practicing in Level 2 Alert, we must follow the Allied Health page of the Ministry of Health website:

stay home

Clinicians will be able to see patients face to face if the following processes are in place:

  • Screening for COVID-19 symptoms prior to face to face appointment;
  • Physical distancing measures;
  • Infection prevention control measures.


Please do not be offended if we ask you the screening questions as below before us booking you in for an appointment, in order to look after the health and safety of others attending our clinic as well as your own.

  • Have you tested positive for COVID-19? (subject to being certified by a medical health professional as fully recovered)
  • Have you had contact with anyone with confirmed COVID-19, or someone who has been in direct contact with a confirmed case, in the last 14 days?
  • Have you had any of these symptoms in the last 14 days?
    Fever greater than 38°C
    Difficulty breathing
    Loss of sense of smell or taste
  • Are you currently experiencing fever over 38°C, difficulty breathing, cough or loss of sense of smell or taste?


If your answer is ‘Yes’ to ANY of the above screening questions, please do not attend the clinic especially if you have any of these signs or symptoms, please contact your GP and arrange to be tested for Covid-19 ASAP.


We will also be strictly following the Infection Prevention Control by

washing hands

  • Using single-used disposable bed sheet for each patient;
  • Offering surgical masks to each patient and their support person (if any);
  • Applying hand sanitizer before and after the visit;
  • Wiping down all surfaces, door handles and arms of chairs with75% alcohol regularly throughout the day;
  • Disinfecting the clinic air by applying 75% alcohol spray before and after each treatment.


According to the Ministry of Health practising guidelines for acupuncture, if the acupuncturist is within a metre and in contact with the patient for more than 15 minutes then the practitioner is to wear a mask. 

Start the treatmentCall (09) 929-3631

Thank you to all who have put the safety of all New Zealanders first and have taken the time out of work through the last six weeks. We have all helped to save lives and we know it has not been an easy time for many of us. We are likely to be staying in Level 2 for a “considerable period of time” but at least we are all back to work and we all know how to keep ourselves and our patients safe.

washing hands

We hope you and family all carry on keeping the social distance, holding on necessary hygienic procedures of washing hands regularly at work and home, stay safe and healthy until the end of this all human race battel to coronavirus.

Recent news

Congratulations to Ms. R.W’s pregnancy in March 2020!

The 8th pregnancy of 2020, i

April 1, 2020 read more

Congratulations to Ms. Y.F’s pregnancy in March 2020!

Ms. Y.F found herself pregna

March 19, 2020 read more

Congratulations to your arrival baby Ariyan!

Baby Ariyan was born on 13th

March 19, 2020 read more

Contact us

Natural Harmony Clinic, 2 Margan Avenue, New Lynn, Auckland

Phone: (09) 929-3631